Brand, Operator and Publisher

1xBet is the brand name. The recorded operator is Caecus N.V. This website is an independent publisher of information about the brand; it does not operate betting accounts or hold the operator’s licence.

The distinction matters when reading account terms or raising a complaint. The legal entity identified in those documents may be more useful than the brand name alone when working out whom an account issue concerns. The details on this page are reference points, not a fresh assertion that a licence is currently active.

Operator and Licence Details

The recorded address for Caecus N.V. is Chuchubiweg 17, Willemstad, Curaçao. The following details identify the operator and the licence attributed to it; they do not, on their own, confirm current licence status.

What an Offshore Licence Covers

An offshore licence concerns an operator and the authority named in its licensing details. Whether someone may use a betting service from a particular location is a separate question. Readers in Pakistan should not treat the Curaçao details above as an answer to that local question.

Regulatory Scope

The recorded licensing authority is the Curaçao Gaming Authority. Its name gives readers a starting point for checking the regulatory framework associated with the recorded licence. Identification of an authority does not, by itself, confirm the licence’s present status or show which activities and disputes fall within its scope. If a regulatory question affects your account, check the current licence information and any applicable complaint procedure rather than relying on the licence number alone.

Local Rules and Eligibility

Offshore licensing and eligibility under rules applicable to someone in Pakistan must be considered separately. Before opening or using an account, check the local rules that apply to you and the operator’s current eligibility and account terms. Access to a website, or its display of a foreign licence, does not establish local permission.

Official Terms of Service, Responsible Gambling, AML, KYC and Privacy policies are available. Read the terms relevant to your circumstances instead of assuming that a general description of the licence settles questions about your location or account.

Checking Current Licence Information

Use the recorded identifiers as comparison points when checking information that may have changed:

• Find the operator and licensing information presented with the service’s current terms. Note the legal entity, company number, licence number and named authority.
• Compare those entries with the table above. Pay particular attention to differences in the legal entity or licence number, rather than matching only the brand name.
• Check the licensing authority’s current information for the operator and licence identifier where a public check is available. Read any status or scope information shown there.
• If entries conflict or their meaning is unclear, seek clarification before relying on the recorded details on this page as current.

A licence number is an identifier for a check, not a substitute for one. Keep a dated copy or note of the information you consulted if the result matters to an account enquiry.

Account Complaints and Records

Clear records help explain a specific account problem. Keep the account identifier relevant to the issue, dates of events, transaction or bet references, and screenshots showing the message or account state in question. Save correspondence and note when each response was received. Where a payment is involved, retain its reference and amount in PKR as shown in your records.

If the issue concerns identity or other verification, retain the requests you received and a record of what you submitted. The operator has official KYC and AML policies that may help you understand a verification request, though they do not determine the outcome of an individual complaint. Do not post identity documents or full payment details publicly.

Use the support contacts page to find a route for an account enquiry. Describe the events in order, include relevant references and state the clarification or resolution you are seeking.

FAQ

Is the brand name the same as the operator?

No. 1xBet is the brand name; Caecus N.V. is the recorded operator. Check the legal entity when matching account terms or licensing information.

Does this website hold the operator’s licence?

No. This website independently publishes information about the brand. Publishing the operator’s recorded licence details does not mean the website holds that licence.

Does an offshore licence establish permission in Pakistan?

No. An offshore licence alone does not establish local permission. Check the rules applicable to your circumstances and the operator’s current eligibility terms separately.

Can licensing details change?

Yes. Operator details, licence status and published terms may change. Use the identifiers here to check current information before relying on it.

What records should I keep for an account complaint?

Keep relevant account identifiers, dates, transaction or bet references, screenshots and correspondence. For a verification issue, also retain the requests received and a record of documents submitted. Do not publish sensitive documents.